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Designing Beautiful Customer-Centric Digital Assets

“The key to success is keeping things simple”


There are really two key digital assets relevant to businesses


ONE: Mobile digital assets, they are characterised by the following key differentiators

  • Mobiles have low screen real estate
  • The screen real estate is very expensive
  • Mobile digital assets must be responsive
  • Information architecture should be user-friendly allowing ease of information seeking
  • On mobiles use short sentences, keep it punchy
  • Always check for spellings and grammar
  • Show business contact information
  • Have clear branding
  • Keep colours consistent, see here for inspiration
  • Keep typography or fonts consistent

TWO: Website digital assets, they have a different set of characteristics compared to mobile assets

  • Comparatively, websites have bigger screen real estate
  • The home page screen real estate is expensive
  • Think about visual focal points
  • Information architecture should be intuitive
  • Keep language easy and simple to understand
  • Check for grammar and spellings
  • Show business contact information
  • Have a clear branding
  • Keep colours consistent, see here for inspiration
  • Consistent typography or fonts selection 

What are the essentials factors for a great digital asset design?

Functional aspects or hygiene factors

  • Have security certificate or HTTPS:// is a must
  • Quick load time, do not make people wait for the site to load
  • Communicate the purpose of your digital asset (website or an app)
  • Show contact information or at least have a contact form
  • Protect your site from spam attacks, back-end security
  • Make your digital assets accessible
  • Keep the webpage lightweight, this will help with load time
  • Check for dead-ends, broken links and fix them

Aesthetics and design elements

  • Consistent typography or fonts
  • Clean design and clear branding
  • No spelling or grammar mistakes
  • Consistency in the use of brand colours
  • Crisp and sharp images
  • Clear information, use headings as appropriate
  • Minimise the use of flashing images, graphics etc.
  • Link to social media sites as appropriate

How to evaluate your web-based digital assets?


  • Test the speed of your website using Google PageSpeed Insight tool, click here
  • Test web page responsiveness or how your website will be displayed on mobile using Google Mobile-friendly Test, click here
  • Test your website for broken links, use Broken Links Checker tool, click here to access
  • Test website accessibility using WAVE tool, click here to see
  • Get inspiration on the use of colours and understand their interpretation here

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